Privacy Policy

At Connect Cleaning (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, lead forms, or services.

1. Information We Collect

We may collect personal information in the following ways:

  • Information You Provide: When you fill out a contact form, request an estimate, or schedule a service, we may collect your name, phone number, email address, physical address, and details about your home or cleaning needs.

  • Automatically Collected Information: When you visit our website, we may collect data such as your IP address, browser type, and pages visited using cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide service estimates

  • Schedule and manage cleaning appointments

  • Send updates, reminders, or promotions related to our services

  • Improve our website, services, and customer experience

  • Comply with legal obligations or resolve disputes

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your information when necessary to provide our services or comply with legal requirements. This may include:

  • Trusted third-party service providers (e.g. payment processors or marketing platforms) who assist us in operating our business

  • Government or regulatory agencies, when required by law

All third parties are required to protect your information and only use it for authorized purposes.

4. Text and Email Communication

By providing your phone number or email address, you consent to receive communications from us related to your service inquiry, appointment reminders, or occasional promotional offers. You can opt out of promotional messages at any time by replying “STOP” to text messages or unsubscribing via email.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is ever 100% secure.

6. Your Rights and Choices

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of future marketing communications

To make any of these requests, please contact us using the information below.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Connect Cleaning
📧 Email: hello@connectcleanfl.com
📍 Fort Myers, FL
📞 Phone: 239-309-2733

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this policy periodically.